Softener installation in New Berlin
On a New Berlin install day, the first test tells one of two stories: about 8 grains on the city’s lake water, or the harder groundwater a private well draws, which the utility once put at 18 to 32 grains. The steps after that test are the same either way.
Call (262) 829-5961Mon to Fri, 7am to 5pmBefore install day: what a New Berlin well owner should tell us
Mention that the house is on a well and share any lab results. Add your household size, the spot where your water line comes into the house, and where the old softener sits, if there is one.
If the house is on city water instead, say that, and mention whether a softener from before 2009 is still in place. A softener lives at the water’s entry point: a utility room, the garage or the basement, near a drain and an outlet.
The work, in the order it happens
The plumber tests your water before any pipe is touched, then disconnects any old unit. The softener and brine tank are set down, the plumber puts in the bypass, and the drain line is routed to a drain over an air gap.
At the kitchen sink, the plumber adds the RO drinking tap. Last, the plumber tests again at the kitchen tap until no hardness shows.
What the first reading says about a New Berlin house
A first reading near the lake water’s 8 grains and one near the old well range of 18 to 32 tell very different stories about a house. The test is taken before anything is connected, so you and the plumber both see your number before the work begins.
Either way, the job finishes the same way: tests at the kitchen tap until no hardness shows.
Why the installer has to hold a Wisconsin plumbing license
Where the softener drains, through its air gap, is plumbing as far as Wis. Stat. ch. 145 is concerned. So the installation is done by a contractor carrying a Wisconsin plumbing license.
We size and supply the softener and arrange the date with that contractor.
City water customers who go ahead anyway
If you are on city water and choose a softener anyway, install day runs exactly the same way. The first test will simply read closer to the lake water’s 8 grains than to the old well range.
Common questions
Is installation any different on a New Berlin well?
The steps match a city-water installation. The difference is the starting number: on a well the number comes from your own well, not from a figure the utility publishes.
Who comes to the house?
A contractor carrying a Wisconsin plumbing license, on install day. Nobody visits beforehand to sell.
Is the drinking tap put in the same day?
Yes, on the same visit. The plumber fits the RO tap at the kitchen sink before the final test.
Does the old softener get taken out?
Yes. Right after the opening test, the old unit is disconnected and carried out.